Drive innovation as a Senior Backend Engineer at Equitable Bank in Toronto. Create auditable, safe agentic systems while managing workflows that enhance customer engagement and operational efficiency.
This hybrid role in the CARE Pod involves a focus on building customer support experiences and streamlining agentic workflows. You will implement task flows with human oversight, design evaluation harnesses, and strengthen systems' lifecycle guarantees across platforms.
Key Responsibilities:
• Implement agentic workflows for back-office automation
• Build evaluation harnesses for non-deterministic systems
• Strengthen lifecycle guarantees using backend events
• Maintain knowledge ingestion pipelines for searchable indexes
• Develop production-grade observability and failure classification
Requirements:
• Strong backend engineering fundamentals
• Experience in contract-enforced system design
• Practical skills in agent orchestration or workflow engines
•...