Security Technical Services (TS) Systems Integration Specialist role providing technical support to clients, compiling clear technical specifications, creating backup solutions, and working towards professional certification while developing business knowledge.

• Interacts with clients on site and remotely to meet complex solution requirements.
• Escalates unresolved problems and issues to relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to relevant third parties.
• Writes reports and proposals and maintains project documentation.
• Assists with documentation of standard operating procedures for installations and fixes.
• Actes as coach and mentor to junior Implementation Engineers and Technicians.
• Coordinates activities of junior Engineers in line with performance targets.
• Participates in higher‑complexity design work, co...