Senior Associate/ Associate, Specialist, Operational Risk Management, COO, Consumer Banking Group-(WD77164)

Key Responsibilities

Build control awareness and promote risk framework through effective communications within CBG and between BU/SU, including increasing staff awareness of and adherence to regulatory requirements – Fair Dealing, Elderly Customers, SCSA, SA, ULCR monthly report and meeting etc.

Manage OR-ULCR Team’s risk & control activities including SCSA, PDPA, G&E monitoring, internal & external auditing, Confirmation letter, etc.

Partner with Legal & Compliance (L&C), CBG ULCRs, and other Business Units/Support Units (BU/SU) to ensure alignment with broader business objectives and continuously strengthen the risk and control of regulations.

Contribute to and support key risk and control projects, working seamlessly with CBG COO Office colleagues and CBG ULCRs to drive successful outcomes.

Conduct thorough gap analyses of existing po...