This position is part of the academic arm within the Undergraduate Programmes Office (UPO) and is required to lead and support the daily operations in UPO, enhancing the overall NBS student experience.

• Oversee the proper planning, implementation and smooth delivery of the programme with the Programme Director.
• Provide timely UAPP updates and reports to management.
• Oversee and manage the administration of undergraduate mid‑term scholarships processes, University/College‑level awards, and NBS Financial Aid applications.
• Oversee and manage with Academic Support Units to manage the Student Feedback on Teaching (SFT).
• Process students’ requests to manage appeals and provide recommendations.
• Review and approve Students’ Leave of Absence applications.
• Review, provide advisory to all matters relating to candidature matters and assess any anomalies in progression pathways.
• Refer to re...