Elevate operational efficiency as a Senior Applications Production Support Analyst at Citi. Leverage in-depth knowledge to drive application performance and support processes effectively.
Join Citi’s dedicated team where you will play a crucial role as a Senior Analyst. This position involves a comprehensive understanding of application support processes along with hands-on experience in managing application systems, focusing on stability and quality. You will engage in continuous monitoring, perform risk reconciliations, and enhance technical documentation to support end-users effectively.
Key Responsibilities:
• Provide technical and business support for Citi applications
• Maintain operational stability and performance of systems
• Conduct daily checks and manage application environments
• Develop and maintain support documentation and procedures
• Act as liaison between users, traders, and technology teams
Requirements:
• 5-8 years in Application Support ...