Job Summary

We are looking for an Application Support Specialist to help maintain stable and reliable business application services. This role focuses on resolving production issues, supporting application releases, and improving operational processes. The ideal candidate is comfortable working with databases, cloud environments, and CI/CD pipelines, and can coordinate effectively with both technical teams and business stakeholders.

Key Responsibilities

• Ensure stable business application operations by investigating and resolving issues within agreed timelines.
• Support the deployment and transition of application features from development to production environments.
• Identify opportunities to improve application support processes and drive continuous improvement initiatives.
• Assist in automating manual tasks to improve efficiency and consistency in service delivery.
• Communicate clearly with stakeholders during incide...