**Position Summary...**

**What you'll do...**

The Sr. Analyst, Digital Identity Operations & Governance supports the performance, governance, and continuous improvement of the identity verification ecosystem supporting Last Mile Delivery (LMD). This role is responsible for operational analysis, vendor performance tracking, incident coordination, reporting, and process optimization to help ensure scalable, secure, and frictionless onboarding experiences.
This individual partners with Product, Engineering, Operations, Compliance, and vendor teams to support identity platform performance, operational governance, fraud prevention efforts, and data-driven decision-making.

**Essential Functions**
**Operational Support & Performance Monitoring**

+ Supports day-to-day operations of identity verification platforms and onboarding workflows.
+ Monitors operational performance metrics, onboarding trends, and platform health indicators.
+ Assists with...