Location
Toronto
Posted
June 20, 2026
Commute
Local Area
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Job Description
Senior Analyst, ITSM Governance
Requisition ID: 262822
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
This role oversees one or more ITSM Governance (Depending on the area of focus) to ensure that ITSM processes are governed and executed in a controlled and authorized manner, in compliance with governing regulations, Scotiabank’s standards, policies, processes, and procedures.
**Is this role right for you? In this role, you will:**
• Design and build and update ITSM Governance Model
• Create and maintain governance documentation
• Process and governance analysis
• Work with business stakeholders, platform team and representatives from CIO areas to identify and document process and governance improvements.
• Work with various teams including reporting, risk, software development, and operations and SRE to ensure that all technical and business requirements are being met and that wo...
Requisition ID: 262822
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
This role oversees one or more ITSM Governance (Depending on the area of focus) to ensure that ITSM processes are governed and executed in a controlled and authorized manner, in compliance with governing regulations, Scotiabank’s standards, policies, processes, and procedures.
**Is this role right for you? In this role, you will:**
• Design and build and update ITSM Governance Model
• Create and maintain governance documentation
• Process and governance analysis
• Work with business stakeholders, platform team and representatives from CIO areas to identify and document process and governance improvements.
• Work with various teams including reporting, risk, software development, and operations and SRE to ensure that all technical and business requirements are being met and that wo...