Where And How You Can Work

This role is based in our Manila office — one of Canva's key global hubs and the home of our User Voice operations. We offer flexibility to work in a way that suits you, and we believe great leadership can happen from wherever you do your best thinking.

What You'd Be Doing In This Role

Canva's Specialist Operations Group is the operational heartbeat of User Voice — the team responsible for making sure over 150 million users feel genuinely heard, helped, and valued. As Senior Service Operations Team Lead, you'll be the anchor of our Advanced Social Media Team: the coach, the quality bar–setter, and the strategic enabler that makes the whole function work.

This is a role for someone who thrives at the intersection of people leadership, operational rigour, and high‑stakes social media expertise. You'll set direction for a specialist team, build their capability, and lead the response when things get complex.

At ...