The Senior Accounts Receivable Specialist role is responsible for collecting on open accounts receivables, managing collection correspondence, accurately facilitating transactions and adjustments, updating customer records, taking action to ensure invoices are paid by our customers within account terms, while providing a high level of customer satisfaction.

Initiates collection calls and correspondence to customers as required

Documents internal and external conversations timely and accurately within collection software

Responsibilities Performs timely follow-up on collection issues Monitors and/or addresses incoming emails to the shared receivables mailbox Researches and provides supporting documentation when required Acts as a liaison with Branches to ensure invoices are timely paid Ensures all disputes and requests for clarification are resolved and/or responded to in a timely manner Communicates with management regarding agent issues in a prompt and effic...