Job Description

About the Role

The role of a Senior Account Manager is to oversee and nurture relationships with NoBlue2’s existing customer base alongside winning ‘new to us’ NetSuite clients – generally saving them from a poor existing implementation. You will provide direction, specialist knowledge and support to clients in their NetSuite technology/applications. You will be responsible for managing the sales cycle to enable assessment and demonstration of solutions to prospects along with offering support to existing / prospective clients and creating supporting documentation. The primary goal is to ensure client satisfaction, promote account growth, and contribute to the overall success of both the client and NoBlue2.

What Good Looks Like

• Account plans, proposals, and communications are tailored, accurate, and delivered on time
• You proactively act as the link between the customer and delivery - capturing evolving needs an...