Overview The Senior Account Manager is responsible for building and maintaining strong client relationships, ensuring customer satisfaction, and driving account growth. This role involves strategic account planning, contract management, project coordination, and cross-functional collaboration to optimize customer success. Responsibilities Account Management and Client Relationship Build and maintain strong, trusted relationships with stakeholders, ensuring their goals are met and delivering proactive, value-driven support. Regularly assess account health, satisfaction, and engagement through communication, surveys, and performance analytics. Account Planning and Strategy Develop strategic account plans to maximize customer value, achieve revenue goals, and identify key decision-makers and expansion opportunities. Collaborate with customers to understand their evolving business needs and position tailored solutions for their long-term success. Renewal, Upselling, and Account G...