Key Responsibilities

• Serve as the primary point of contact for key clients across promotions, merchandising, and activations.
• Manage day-to-day client relationships and ensure high-quality campaign delivery.
• Identify and drive account growth opportunities including repeat programs and expanded scopes.
• Lead client meetings, proposals, pricing discussions, and performance reviews.
• Drive new client acquisition through referrals, outreach, and pitch participation.
• Build and manage a sales pipeline aligned with agency capacity and margins.
• Work closely with operations and field teams to ensure smooth execution.
• Resolve client or field issues quickly to protect relationships and delivery quality.
• Support agency development through improved processes, pricing, and service offerings.
• Contribute to hiring, mentoring, and future team leadership.

What Success Looks Like...