Job Summary

The Account Manager is responsible for driving customer retention, growth, and strategic alignment across assigned accounts. This role ensures long-term customer success by managing renewals, expanding revenue opportunities, and fostering strong executive relationships. The Account Manager will act as a trusted advisor, aligning solutions to client business objectives and success metrics.

How you will make an impact

Renewals

• Own the end‑to‑end renewal process for assigned accounts, ensuring timely execution and alignment with contractual terms.
• Proactively engage customers well before renewal dates to reinforce value delivered and address any concerns.
• Collaborate with internal teams to ensure smooth contract negotiations and compliance.

Expansion Revenue

• Identify upsell and cross‑sell opportunities within existing accounts by understanding customer goals and unmet needs. <...