Amazon Business (AB) organization is seeking a Senior Manager to lead the Seller Success Services Team (S3T) and shape the strategic direction of seller support operations within AB3P. This role combines hands-on people leadership of a multidisciplinary team of 10-15+ Operations Support Specialists with a strategic mandate to expand the team's impact, identify new business opportunities, and drive cross-organizational influence across Amazon Business.
The ideal candidate is a senior operational leader who thrives at the intersection of people management and strategic thinking. You will own the day-to-day performance and development of your team while simultaneously evaluating new service horizons, building partnerships with Sales, Tech, and Product teams, and positioning S3T as a force multiplier for seller growth. You are not just managing what exists today—you are defining what the team becomes tomorrow.
This role requires someone who can lead through ambiguity, influence wit...