Manpower is looking for a Segment Manager for one of its clients to oversee and ensure the performance of the segment unit according to defined objectives and KPIs, while optimizing human and material resources and contributing to the continuous improvement of processes and service delivery.

Main missions:

• Manage and supervise the segment unit according to defined objectives and KPIs.
• Identify areas for improvement within the scope of responsibility, provide advice, and contribute to the improvement of service delivery.
• Ensure compliance with standards, governance, and process execution.
• Supervise direct reports under their responsibility.
• Plan the regular activity of the team to cover all stages and respond to all incoming requests.
• Define objectives, tasks, and responsibilities for team members, provide clear instructions, and monitor performance evaluation.
• Identify training and de...