Duties and Responsibilities:

+ Security Officers/Security Guards observes and reports activities and incidents all day at the Glass City Center and after hours at the Huntington Center. Be alert at all times and log in any occurrences during shift.

+ Answer incoming customer phone calls and take appropriate action for each call.

+ Report any hazardous conditions or emergency situations to management, follow safety precautions, and log in book.

+ Responsible for desk coverage until replacement arrives


+ Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.

+ Input data into the company computer platform to keep each customer record updated.

+ Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.

+ Must effectively ...