**Company Description** About CyberArk**:
With CyberArk being a market leading, innovative software company, the Customer Support Engineers are working to learn, develop, and progress within the IT Security world and CyberArk's global enterprise customers.
As such, they have both breadth and depth of knowledge with the company's line of products covering Enterprise IT, Cloud, and the security world.
They resolve customer technical issues through diligent research, reproduction and troubleshooting utilizing all the knowledge they have acquired.
They have an eagerness to learn new technologies, take on new challenges, and drive key initiatives with the view to ensure the long-term success of CyberArk's customers and the company.
CyberArk's Customer Support Engineers have excellent communication skills, and as well as supporting CyberArk's customers, look to support their colleagues and peers throughout the organization.
**What you need to succeed**:
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