The Security Shift Manager is responsible for monitoring the daily security operation on an assigned shift while ensuring that courteous and prompt service is provided by department employees, and assisting in the protection of life, safety and casino assets. It is the responsibility of the Security Shift Manager to assist in protecting all casino assets and ensuring that the department is running efficiently and safely. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:1. Responds, mitigates and de-escalates any incidents that require Security intervention within SGC guidelines. Incidents may include, but are not limited to; intoxicated guests, domestic disputes, assaults, larcenies, harassment, medical situations, critical incidents, etc. Ensure that Security team members follow appropriate guidelines for critical incidents. Acts as ...