Have you visited StarCity recently? You may be surprised by how much we’ve changed. With exciting new brands continuing to join the Centre, including the upcoming arrival of Chuck E. Cheese, StarCity is now recognised as one of Birmingham’s leading family entertainment destinations. Home to Gravity, Capital Karts, Tenpin, Vue Cinema and a wide range of restaurants and attractions, StarCity offers a vibrant, fast-paced and family‑focused environment where no two days are the same.

Purpose of the Role

• To provide a safe, clean, and welcoming environment for our guests, staff, and contractors
• Customer service experience to our customers
• To ensure full compliance with Health & Safety Policy for the centre
• Supporting the centres Operation with adhering to the company process and procedures
• Completing site patrols in line with the centre’s strategy
• Assisting with site incidents

Key Responsibilitie...