Key Responsibilities:
•Manage and organize the Service Field Manager’s calendar, appointments, and meetings.

• Prepare, organize, and follow up on daily schedules and service team assignments.

• Assist in generating, formatting, and distributing service reports, KPIs, and client updates.

• Coordinate with technicians and supervisors to ensure completion of maintenance and repair activities.

• Handle internal and external correspondence, including communication with clients and suppliers.

• Support the manager in documenting and tracking escalations, complaints, and emergency calls.

• Maintain and update service documentation, job files, spare parts tracking, and timesheets.

• Follow up on quotations, purchase orders, and client approvals as requested by the manager.

• Assist in preparing presentations and materials for internal and client meetings.

• Support in organizing service team meetings, safety briefings...