Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Responsibilities Handles routine inquiries from both staff and inmates, providing technical assistance and answering questions regarding the general nature of correctional programs. Screens telephone calls or personal contact with staff/inmates, utilizing own judgment in directing the caller to the most qualified staff member. Maintains Bureau of Prisons Program Statements, Operations Memoranda, administrative and regulatory requirements, correspondence files and records in the operation of the office. Responsible for the preparation of draft and/or final form of material such as, memoranda, letters, reports, requests, etc., as assigned. Performs a variety of administrative support duties, such as taking and transcribing meeting minutes, copying and filing and appropriate disposal of sensitive documents. Along with a...