Become a key player as a Magento Support Engineer in a fully remote role, where your skills will boost the performance of global eCommerce platforms. Engage in troubleshooting, incident resolution, and the support of diverse integrations.
This role involves providing essential application support for Adobe Commerce and managing incidents efficiently. With a solid background of over five years, you will be diagnosing Magento issues, supporting integrations with various ERP systems, and ensuring the stability of eCommerce operations. Collaborate with multiple teams to enhance platform efficiency and user experience.
Key Responsibilities:
• Troubleshoot Magento storefront and checkout issues
• Manage performance tuning and caching resolutions
• Support integrations with key systems like ERP and payment gateways
• Monitor logs and system queues for health
• Produce RCA reports and documentation
Requirements:
• 5+ years of Magento support or development experience...