About THE ROLE

Our stores are the life and soul of our business, serving as the main touch point for our ever‑evolving consumer base. As retail evolves, we believe our stores must exemplify the brands, providing a first‑class experience that sets the tone for discovery, purchase, and loyalty. The Sales Associate plays a key role in achieving these high standards.

Responsibilities

• Ensuring high levels of customer satisfaction through excellent service
• First point of contact for authorizing discounts and resolving customer queries
• Being a brand ambassador, demonstrating in‑depth product knowledge
• Building and maintaining professional relationships with our customers
• Outfit building for customers and making further product recommendations
• Assessing customers’ needs and providing assistance and information on product features
• Driving store KPIs and suggesting ways to improve
• Ensuring shop and...