Position: Supply Chain Delivery Head

Location: PAN India

Experience: 22 – 26 Years

Industry: BPO

Education:

• Graduate/Post Graduate (MBA Operations preferred).
• SCM certifications and Six Sigma Green/Black Belt are added advantages.

Role Summary:

Lead end-to-end delivery of large-scale Supply Chain & Procurement engagements across global delivery centers, driving operational excellence, transformation, client satisfaction, governance, and P&L performance.

Key Responsibilities:

• Manage large SCM delivery engagements with ownership of P&L, growth, and margins
• Drive delivery excellence, SLA/KPI adherence, governance, and risk management
• Lead transformation initiatives including Automation, Analytics, and Gen AI
• Build strong CXO-level client relationships and manage critical escalations
• Support c...