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Scheduling/Customer Service Representative - UNCHCS Cont Care Intake
UNC Health Care
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Durham, United States
Location
Durham
Posted
June 13, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
**Description**
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Works collaboratively to ensure accuracy and completeness of scheduled procedures.
Responsibilities:
1. Works collaboratively to ensure accuracy and completeness of scheduled procedures. Consistently obtains accurate demographic information and utilizes system prompts to secure all relevant scheduling information. Requests appropriate comparison films and prior medical records when necessary.
2. Accurately communicates procedure and prep information to patient and physician office staff.
3. Obtains accurate and valid physician orders for all procedures.
4. Consistently achieves productivity and customer satisfaction goals.
5. Distributes updated department schedules in a timely manner. Schedules reflect complete and accurate clinical information.
6. Maintain...
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
Works collaboratively to ensure accuracy and completeness of scheduled procedures.
Responsibilities:
1. Works collaboratively to ensure accuracy and completeness of scheduled procedures. Consistently obtains accurate demographic information and utilizes system prompts to secure all relevant scheduling information. Requests appropriate comparison films and prior medical records when necessary.
2. Accurately communicates procedure and prep information to patient and physician office staff.
3. Obtains accurate and valid physician orders for all procedures.
4. Consistently achieves productivity and customer satisfaction goals.
5. Distributes updated department schedules in a timely manner. Schedules reflect complete and accurate clinical information.
6. Maintain...