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Scheduling/Customer Service Representative

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UNC Health Care
πŸ“ Chapel Hill, United States
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Location Chapel Hill
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Posted June 20, 2026
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Commute Local Area
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Job Description

**Description**

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
Works collaboratively to ensure accuracy and completeness of scheduled procedures.

Hours: Monday - Friday, 8:30am - 5:00pm

Responsibilities:
1. Works collaboratively to ensure accuracy and completeness of scheduled procedures. Consistently obtains accurate demographic information and utilizes system prompts to secure all relevant scheduling information. Requests appropriate comparison films and prior medical records when necessary.
2. Accurately communicates procedure and prep information to patient and physician office staff.
3. Obtains accurate and valid physician orders for all procedures.
4. Consistently achieves productivity and customer satisfaction goals.
5. Distributes updated department schedules in a timely manner. Schedules ref...

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πŸ“ Location Details

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City
Chapel Hill
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Country
United States
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Commute
Local Area

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