The ideal candidate loves talking to people and proactively solving issues. You will be responsible for providing support to our clients.

Responsibilities

• Communicate with employers, insurance companies, medical centers via phone, email and fax to retrieve records related to workers compensation cases.
• Provide knowledgeable answers to questions about Subpoena/authorization/attestation and legal issues.
• Work with internal departments to meet client's needs
• Data entry in various platforms

Qualifications

• At least 1 year of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work