We are looking for an experienced Scheduler / Rostering Coordinator to be the first point of contact for our clients, overseeing rostering of care workers and ensuring smooth operations.

Responsibilities

• Assist with handling a high volume of incoming telephone and internet enquiries.
• Schedule services for clients by rostering Care workers based on their qualifications and availability. Create master rosters and manage daily changes to existing rosters.
• Manage system Shift notes and redirect as per intended recipient.
• Prepare invoices and mail them out in due manner.
• Update mandatory compliance items in due manner.
• Create a fast‑paced, multi‑tasking environment and adapt well under pressure.

Qualifications

• At least a year of professional experience as a scheduler or rostering officer in community aged care, NDIS or related industry handling Australian clients.
• Excell...