Scheduler – Bilingüe – Bogotá, Medellín. Barranquilla

The Scheduler coordinates client and caregiver schedules to ensure seamless in‑home care services. Responsibilities include managing referrals, organizing caregiver assignments, monitoring payroll processes, and performing general office duties. The role requires strong communication, adaptability, and organizational skills while maintaining professionalism in a fast-paced environment.

Responsibilities

• Answer and manage calls professionally, addressing inquiries and maintaining client relations.
• Coordinate caregiver assignments and schedules, ensuring proper client matches.
• Handle payroll tasks, including verifying timesheets and updating telephony records.
• Maintain accurate records of caregivers in ClearCare and ensure compliance with documentation standards.
• Provide on‑call support when required and assist with recruiting, hiring, and training caregivers.