SUMMARY:
We are seeking an experienced SAP Support Manager to lead and stabilise its SAP support environment.

POSITION INFO:

We are seeking an experienced SAP Support Manager to lead and stabilise its SAP support environment across SD and MM , with a strong focus on Procure-to-Pay (P2P) and Order-to-Cash (O2C) processes.

This role will manage a team of Business Analysts and Functional Analysts , ensuring high-quality support, rapid issue resolution, and continuous improvement of SAP-enabled business processes.

A key focus area will be hands-on troubleshooting of integration issues (including iDocs) and ensuring end-to-end process continuity across retail operations .

Key Responsibilities

Team Leadership & Delivery

• Lead and manage a team of Business Analysts and SAP Functional Analysts