Take the lead in configuring and supporting SAP Solution Manager Change Request Management at an IT consulting firm. This full-time associate role focuses on ChaRM, troubleshooting, and process management.
As an SAP Solution Manager ChaRM Consultant, you will handle key responsibilities such as setting up and documenting ChaRM functionalities and managing release cycles in collaboration with the release manager. Your expertise will guide business process owners, while you troubleshoot issues and conduct trainings to enhance team efficiency.
Key Responsibilities:
• Configure and support ChaRM functionalities in SAP Solution Manager
• Manage minor and major release cycles with the release manager
• Document processes for effective solution management
• Conduct training for business owners on ChaRM and Retrofit
• Troubleshoot ChaRM-related problems and mentor users
Requirements:
• Experience in configuring SAP Solution Manager ChaRM
• Strong knowledge of rele...