For one of my global customer we are looking for a senior SAP finance support consultant.

Responsibilities:

• Provide AMS support for SAP FICO modules across APAC; primary contact for Finance incidents, service requests, and change requests.
• Act as Level 2/3 escalation for AMS factory on complex FICO functional issues, document flows, and posting logic.
• Gather business requirements for change requests; deliver or review functional specifications and contribute to testing of new developments.
• Facilitate workshops to collect requirements, map to global template, and identify gaps and workaround solutions.
• Manage the FICO ticket portfolio (Incidents, SRs, CRs); prioritize to meet SLA targets and manage escalations and cross-domain integration (Retail, Supply Chain, Master Data).
• Review service delivery with business key users and SAP Regional / Global CoE representatives.
• Liaise between business users,...