Advance your skills as an SAP Customer Service Analyst based in Toronto. Join our international team and drive the implementation of transformative solutions in logistics and customer service.
As a key member of our SAP Competence Center, you'll gather and analyze requirements while proposing powerful SAP CS solutions. Work collaboratively across departments and with external partners to ensure optimal operational support and enhance overall system effectiveness.
Key Responsibilities:
• Gather and challenge business requirements
• Configure and implement robust SAP CS solutions
• Collaborate in UAT and documentation processes
• Conduct trainings and support change management
• Maintain accurate documentation of configurations
Requirements:
• Minimum 5 years of experience in SAP CS
• Proven track record in SAP S/4HANA environments
• Strong understanding of logistics and CS processes
• Ability to analyze AS-IS/TO-BE scenarios
• Bachelor’s degree in ...