About the job SAP Business Support Specialist OT

9 Month Contract - Hybrid

Key Roles and Responsibilities:

• Maintain the Integrity of the SAP PM Work Management Process
• Focus is on Continues improvement rather than day to day incidents
• Train Business users and SSAs on SAP changes
• Take accountability for the Change Process in SysAid
• If there are problems that the SSA cannot resolve they need to assist in resolving
• Engage with manager, Business Process Custodian (BPC) and Regional Process Owners (RPOs) on continuous business improvement opportunities
• Analyse business requirements, interpret and capture them in a business requirements document (BRD)
• Assist in the functional preparation of Business Process Procedures and Documents, Test Scenarios, End-user documentation and User manuals
• Identify gaps in current global/ local business processes and ensure...