Responsibilities

• Recruit, train, and onboard hairstylists, beauticians, therapists, and support staff.
• Prepare employee schedules and manage attendance.
• Monitor staff performance and productivity.
• Conduct performance reviews and provide coaching.
• Resolve employee conflicts and maintain a positive work environment.
• Ensure clients receive high‑quality service.
• Handle customer complaints and resolve issues professionally.
• Build strong customer relationships to encourage repeat business.
• Supervise day‑to‑day salon activities.
• Ensure smooth appointment scheduling and client flow.
• Maintain salon cleanliness, hygiene, and safety standards.
• Ensure compliance with local health and safety regulations.
• Support marketing campaigns and social media activities.
• Monitor local market trends and competitors.

Qualifications

• Minimum 5 years o...