Roles and responsibilities

• Experience in managing multiple teams, clients across end-to-end Salesforce CRM development, implementation and quality assurance 
• Structured thinking to adapt quickly to changes in policy, processes and business priorities with demonstrated business operations experience
• Define systems strategy, develop system requirements, designing, prototyping, and testing custom technology solutions, and supporting system implementation.
• Interact with onshore stakeholders to understand requirements, suggest design changes, communicate daily status, and reporting. Manage stakeholders & escalations
• Analyze business to track & improve metrics & profitability
• Strong people leadership skills and leading by example
• Lead, guide, coach and motivate team members to their optimum performance levels and career development.
• Assist in implementing strategies for talent acquisition,...