Guardian Capital Group seeks a skilled Salesforce Business Systems Analyst to drive improvements in Financial Services Cloud. Leverage your analysis and configuration skills to optimize finance-related systems.
As part of Guardian in Toronto, you'll collaborate with various teams to gather and translate business requirements into Salesforce solutions that align with compliance and growth strategies. The role combines deep FSC knowledge with practical configuration and project management, ensuring a robust CRM environment that enhances user experience and operational efficiency.
Key Responsibilities:
• Facilitate workshops with diverse financial stakeholders for requirements gathering
• Document complex financial processes into functional specifications
• Promote OOTB FSC features to improve sustainability and functionality
• Execute hands-on configuration of FSC components and automations
• Provide ongoing support, resolving issues, and training end users
Requir...