Support advisors at Manulife Wealth as a Salesforce Financial Services Cloud Consultant in Waterloo, Ontario. Focus on expert guidance and adoption strategies for wealth management.
Join Manulife's Field Technology Services team, where you will utilize your Salesforce experience to assist financial advisors in seamlessly adopting the Financial Services Cloud. Your role will involve providing remote support, developing training materials, and connecting advisors with the Continuous Delivery Organization to enhance platform functionality. Identify challenges and recommend improvements to foster a productive consulting environment.
Key Responsibilities:
• Provide day-to-day virtual support for Salesforce users
• Design enablement materials like guides and live training
• Liaise with advisors to convey needs to tech teams
• Translate advisor feedback into clear business requirements
• Monitor adoption barriers and suggest enhancements
Requirements:
• Over 5 years...