Hands-on experience across full project development life cycles (SDLC). Strong ability to evaluate and recommend suitable technologies aligned with the Customer's technology directions (e.g. cloud adoption, enterprise architecture, legacy system modernization, SG Tech Stack). Experience in designing and implementing .NET and/or J2EE applications, with excellent data modelling and SQL skills. Solid understanding of server-side .NET and/or Java development, Service-Oriented Architecture (SOA), web services, and public-facing web applications / e-services. Key Skills Proven experience as a Solution/System Architect, with a strong background in system design, performance tuning, prototyping, and system maintenance. Hands-on experience with Salesforce Service Cloud / PSS. Strong expertise in Salesforce OmniStudio, Apex, and Salesforce Platform API development. Proven experience in designing and implementing Service Cloud solutions, with a solid understanding of Service Cloud integrations, c...