We're looking for a Sales Trainer to join our team in Johannesburg to confidently deliver training that continuously improves the content and delivery styles for new trainees and existing agents.

Responsibilities

• Facilitate training group as per Client curriculum requirements
• Transfer of skills into different campaigns and accounts required for various industries
• Conduct Training Needs Identification as per project requirements and report findings
• Attend Quality Calibration sessions and ensure variance is less than 5%
• Take Calls for minimum 4 hours each month
• Attend TTT with client or Master Trainer and ensure period sign off/certification is up to date
• Self‑upskill on industry updates and relevant knowledge
• Communicate with team on Knowledge and Skill updates for relevant campaigns
• Coordinate with OPS manager to help transition agents from Training to incubation as per expecta...