Sales support engineers are responsible for analyzing technical specifications, creating product demonstrations, and answering questions about products or services. Provide pre-sales technical support and engineering support to Customers and Business Partners to resolve issues by performing troubleshooting, diagnostics and performance optimization of the network and computing resources.

• To have and maintain good daily attendance and punctuality.
• To update team members at least 2 working days in advance before going for leave, to minimize downtime.

• Process Purchase Order from client.
• Follow the order process requirements.
• Prepare MTO before conducting Kick Off Meeting.
• Follow up on customer's orders and after sales service (customer services form).
• Managed customers’ feedback.
• Delivery tracking and coordinating with logistics &...