Responsibilities

• Provide excellent customer service to members of AAP and the other individuals seeking assistance by answering questions about products or services, processing orders and handling complaints.
• Maintaining relationships with current customers by providing them with product information and promotional offers.
• Adhere to and meet set schedules, deadlines and quotas
• Accurately and efficiently encode all data; Confirmed that entered data accurately aligns with original documentation/ requirement/s;
• Performing administrative tasks such as greeting clients, answering phones & scheduling appointments
• Coordinating with other departments to ensure smooth operations
• Perform any other office tasks as assigned by the AAP Main Membership Manager.

Qualifications

• Graduate of any Bachelor’s Degree (4-year course)
• Preferably with sales or customer service-related experience
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