Job Description
A water testing company is looking for a Sales Support Associate to join their team as a direct hire resource. This role serves as the primary point of contact for incoming sales inquiries, ensuring prompt, professional, and high‑quality responses to customers. It focuses on developing and maintaining long‑term, trusting relationships with business partners through continuous follow‑up, a deep understanding of customer needs, and the consistent delivery of solutions that support growth and long‑term objectives. The position requires providing exceptional customer service across phone, email, and other electronic communications, using product expertise and quick problem‑solving skills to address real‑time issues, educate customers, and enhance the overall customer experience. Responsibilities also include supporting the promotion and sales of Lovibond’s technologies, presenting and showcasing products, managing customer onboarding and implementation projects, and assi...