DUTIES AND RESPONSIBILITIES

Responsible for leading a team of sales associates to achieve sales targets.

Key Responsibilities

• Manage a team of sales associates to ensure the effective completion of their duties and responsibilities.
• Conduct daily operational assessments to ensure team growth and efficiency.
• Monitor daily production and releases, providing regular updates on the team’s operational status.
• Maintain strong client and employee engagement to ensure delivery of quality service.
• Implement sales strategies and action plans aligned with company objectives.
• Prepare and submit regular reports on team performance to the Immediate Superior.
• Assist the Sales Team Leader in meeting targets. Acts as Officer-in-Charge in the absence of the sales team leader or if instructed by management.
• Handle client complaints or concerns escalated by staff, ensuring timely and appropriate r...