Hermès Canada

Main Accountabilities

• Be the ambassador of Hermès to our clients, conveying warmth, courtesy, elegance, and the cultural values which are an intricate part of the Hermès maison.

• Express enthusiasm for the stories and products of Hermès and promote their added value.

• Warmly welcome clients to the store and develop sales while respecting the quality and service spirit that Hermès wishes to share with its clients.

• Provide product knowledge and give exceptional personal service to each client.

• Develop client loyalty and engagement through thoughtful communication with clients. Build and maintain a client base and sell more than a product.

• Complete assigned opening and closing procedures.

• Achieve sales goals.

• Maintain the sales floor protocols for visual, service and loss prevention.

• Uphold Group and ...