Handle inbound and/or outbound calls to offer and educate the customers on the benefits of the products and/or services of the client to promote sales

Cold call prospects to sell the products and services of the client

Provide information about products features, prices etc. and present their benefits

Ask pertinent questions to understand the customers requirements

Persuade the customer to buy by demonstrating how merchandise or services meet their needs

Email clients to answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed

Communicate customer and prospect product pain points to appropriate departments

Maintain a well-developed pipeline of prospects

Develop strong, ongoing relationships with prospects and customers

Upsells customers to larger products, more extensive packages, or higher priced services

Keep detailed record of call logs and enter data accurately and consis...