Sales Quality Assurance Specialist

About Synergy Advantage

Location: Canada (Remote/Hybrid depending on the location). Job Type: Full-time.

About the Role

We are looking for a highly organized and detail-oriented Sales Quality Assurance Specialist to join our growing team. This role is ideal for someone who has solid QA experience and is interested in contributing to process improvement, cross-department collaboration, and potentially stepping into a leadership capacity over time.

The successful candidate will help ensure our operational standards are met across multiple departments and will play an important part in building consistency, accuracy, and accountability within the team.

Responsibilities

• Review and monitor the quality of work across designated departments (Sales, Customer Service, Order Processing, etc.).
• Conduct regular audits to ensure adherence to company policies and proce...