The Sales Process Specialist is responsible for designing, optimizing, and enabling scalable sales processes that improve efficiency, consistency, and revenue outcomes. This role works closely with Sales and Engineering teams to streamline workflows, implement best practices, and ensure alignment across the customer lifecycle.

+ This is a Hybrid position requiring 3 days/week in the Mexico City office.

+ Works under minimal supervision take a broad perspective to resolve customer inquiries and support UL’s sales professionals, including but not limited to inquiry follow-up, quote generation, case development, and order processing, as required.

+ Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities.

+ Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines.

+ Works independently mostly and may need...