Duties & Responsibilities
Use skill and/or experience assisting customers before, during, and after purchases to satisfy customer needs. Must offer excellent customer service to all walk-in and calling customers. Receive payment or obtain credit information. Properly prepare stock for customer transportation. No unacceptable delays in responding to customer queries or complaints or answering incoming calls. Contact customers to arrange collection or delivery of stock as per Branch closing procedures. Maximise profitable cash and credit sales for fabric, wallpaper, decorator’s touch products, décor accessories, and paint. Maximise the sales value of each transaction through add-on sales. Sales and Gross profits meeting are exceeding target. Number and average value per cash transaction meet or exceed targets. Admin Ensure that company documents processed in accordance with company procedures. Ensure that company admin procedures are adhered to as well as company credit policy, partic...